Shipping Policy
Last Updated: [10/02/2026]
At K-Lust, we aim to deliver your favourite fragrances quickly and safely.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Estimated delivery times:
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
Delivery timelines may vary depending on the courier service and location.
3. Shipping Charges
Shipping charges will be calculated at checkout based on your location and order value.
Occasionally, we may offer free shipping promotions on selected orders.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your shipment in real time.
5. Delivery Delays
While we try to ensure timely delivery, delays may occur due to:
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Weather conditions
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Courier partner issues
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Public holidays
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Remote delivery locations
K-Lust is not responsible for delays caused by third-party shipping partners.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
K-Lust will not be responsible for delivery failures due to incorrect or incomplete addresses.
7. Contact Us
For any shipping-related queries, please contact:
Email: support@klust.com
Website: www.klust.com