Shipping policy
Thank you for shopping with K-LUST.
We are committed to delivering your order safely and on time.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details.
Shipping Locations
We currently ship across India.
At this time, international shipping is not available.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout.
We may offer free shipping promotions on selected orders from time to time.
Estimated Delivery Time
Delivery timelines may vary depending on your location.
- Metro cities: 2–5 business days
- Other cities and towns: 4–8 business days
- Remote locations: 5–10 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, including weather conditions, public holidays, courier delays, or unforeseen circumstances.
Cash on Delivery (COD)
Cash on Delivery is available for eligible locations within India.
Additional verification may be required for certain COD orders.
We reserve the right to refuse COD orders at our discretion.
Order Tracking
Once your order is dispatched, you will receive tracking information via email or SMS.
You can track your shipment using the tracking link provided.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate.
K-LUST is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by customers.
Damaged or Lost Packages
If your order arrives damaged, defective, or appears to be lost in transit, please contact us within 48 hours of delivery.
For assistance, contact us at:
📧 Email: klustbykangnasharma@gmail.com
📞 Phone: +91 99671 67141
Contact Us
If you have any questions regarding shipping, please contact us:
K-LUST
📧 Email: klustbykangnasharma@gmail.com
📞 Phone: +91 99671 67141
🏢 Address:
Shop No. 30B, 2nd Floor,
Om Heera Panna Premises Co-Op Society Ltd.,
Near Shreeji Hotel, Oshiwara,
Andheri West, Mumbai, Maharashtra – 400053, India.