Terms of service

OVERVIEW

This website is operated by K-LUST. Throughout the site, the terms "we", "us", and "our" refer to K-LUST. By accessing our website, purchasing our products, or using any of our services, you agree to be bound by these Terms of Service ("Terms").

These Terms apply to all users of the website, including visitors, customers, merchants, and contributors of content.

If you do not agree to these Terms, please do not access or use our website.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to offer our products and services.

ELIGIBILITY

By using this website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
The information you provide is accurate, complete, and current.

PRODUCTS AND PRICING

K-LUST offers perfumes, fragrance products, gift sets, and related accessories.

We make every effort to display product descriptions, images, pricing, and availability accurately. However, we cannot guarantee that all information is always error-free, complete, or current.

We reserve the right to:

Modify product prices without prior notice.
Limit the quantity of products purchased per customer.
Discontinue products at any time.
Refuse or cancel orders at our sole discretion.

In the event of a pricing or product information error, we reserve the right to cancel any affected orders and issue a full refund.

ORDERS AND PAYMENTS

By placing an order, you agree to provide accurate billing, shipping, and payment information.

Orders are subject to acceptance and availability.

We accept various payment methods offered through our checkout process, including online payments and Cash on Delivery (COD), where available.

K-LUST reserves the right to refuse or cancel orders that appear fraudulent, unauthorized, or in violation of these Terms.

SHIPPING AND DELIVERY

Shipping times provided on our website are estimates only and may vary depending on your location and external factors.

K-LUST is not responsible for delays caused by:

Courier partners
Weather conditions
Public holidays
Natural disasters
Government restrictions
Other circumstances beyond our control

Risk of loss and ownership of products pass to you upon delivery.

For more information, please review our Shipping Policy.

RETURNS, REFUNDS, AND EXCHANGES

Our Return and Refund Policy governs all returns, refunds, and exchanges.

Due to hygiene and safety reasons, opened, used, or tampered fragrance products may not be eligible for return unless they arrive damaged, defective, or incorrect.

Please review our Return and Refund Policy before making a purchase.

INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

Logos
Product images
Text
Graphics
Videos
Designs
Trademarks
Website content

is the exclusive property of K-LUST and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use any content without prior written permission.

PROHIBITED USES

You agree not to use our website:

For unlawful purposes.
To violate any applicable laws or regulations.
To infringe intellectual property rights.
To transmit viruses, malware, or harmful code.
To collect or misuse personal information of others.
To interfere with the security or operation of the website.

We reserve the right to terminate access to our services for any violation of these Terms.

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or services.

K-LUST is not responsible for the content, policies, or practices of third-party websites.

Your interactions with third-party services are at your own risk.

DISCLAIMER OF WARRANTIES

Our website and products are provided on an "as is" and "as available" basis.

We do not guarantee that:

The website will always be uninterrupted, secure, or error-free.
Product descriptions or images will be completely accurate.
The results obtained from using our products will meet your expectations.

To the fullest extent permitted by law, K-LUST disclaims all warranties, express or implied.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, K-LUST shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

INDEMNIFICATION

You agree to indemnify and hold harmless K-LUST, its owners, employees, affiliates, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms.

GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.